Below is an excerpt from ISS-Corporate’s recently released article “Employee Engagement: A Strategic Resource for Human Capital Management”. The full article is available on the ISS-Corporate online library.
A Key Element of Workforce Management
Employee engagement has become a critical element of human capital management. Companies integrate employee engagement into their programs to gauge employee satisfaction, identify and prioritize areas of improvement, and gather feedback on new initiatives or enhancements to existing structures and processes. As a result, engaging with employees has become a key activity in managing a company’s workforce fostering its organizational culture.
There is an increasing expectation from third parties for greater visibility into a company’s workforce management approach. From an external stakeholder’s perspective, information on employee engagement offers insights into how the company manages potential impacts, risks, and opportunities related to human capital. A company’s engagement approach may include methods such as employee surveys, anonymous feedback mechanisms, direct conversations, Town Halls, resource groups, and leadership initiatives. However, beyond engagement mechanisms, it is crucial for companies to establish processes for addressing key human capital issues based on information gathered from these engagements.
By: Kosmas Papadopoulos, Executive Director, Head of Sustainability Advisory – Americas, ISS-Corporate
